Despite the urgent need for finding new doctors and a new hospital to take care of her in 2002, Linda’s professional performance continued to get better and better. The Oak Lawn Center achieved a score of over 90% in the national Sylvan Learning Center Quality Assurance Review. On May 31, 2002, Linda received a fax from her bosses stating: “Congratulations on your center achieving a score of over 90%. We realize that you along with the assistance of key full time and part time staff, have spent many hours to prepare your center to achieve a winning score. We are very pleased with our staff and the centers’ performances. Thank you for being so conscientious and diligent, for your time, effort and hard work and for going above and beyond!! You have qualified for the QAR Incentive Program.”
The Oak Lawn Center was recognized with a trip to the 2002 Sylvan Learning Center National Conference in Las Vegas for achieving National Inner Circle and National President’s Circle Plus levels of performance. On July 18, 2002, Linda received a fax from group headquarters declaring: “CONGRATULATIONS TO THE NATIONAL CONFERENCE WINNERS!!! OAK LAWN Inner Circle and President’s Circle Plus …” The Oak Lawn Center achieved annual gross revenue for calendar year 2002 of $1,086,103.18, and annual net operating income for calendar year 2002 of $185,427.31. Linda’s gross earnings as Director of the Oak Lawn Center for calendar year 2002 were $82,713.20, and she achieved nine trip awards for $100,000 cash in during a single month.
Linda transferred her liver disease care and treatment to internist Dr. John Butter and liver specialist Dr. Steven Flamm at Northwestern Memorial Hospital in Chicago, and began the process of getting on the liver transplant list at Northwestern Memorial. After months of tests, x-rays, MRIs and other imaging studies, Linda was notified in March, 2003, that she was listed as a liver transplant patient at Northwestern Memorial.
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